Disconnecting your Sonos speakers from their network is an unfortunate fact of life. The only way to prevent this from happening is by keeping them secure; locking them away in a closet or securing them with cable ties will ensure that they stay connected!
Thankfully, there’s an effective fix for the headache of constant disconnections: setting up two-factor authentication on your account!
Sonos One & Beam Speaker Repair Guide
If your Sonos One or Beam speaker isn’t connecting, then it’s time to take a closer look at what could be causing this issue. If in doubt, don’t hesitate to contact us for assistance!
First things first, here are the two most common fixes for Sonos speakers that keep disconnecting:
Unplugging and replugging the power cord will resolve 90% of connectivity issues between speakers and streaming devices like the Sonos One. Restarting your device can also help eliminate problems if one of its ports is faulty; however, troubleshooting is often required in order to identify where the fault lies.
If you’re experiencing issues with reconnection after unplugging, it may be prudent to try attaching an Ethernet cable directly from one device (like a router) to another (such as a speaker); however, this solution should only be utilized in an emergency situation when all other options have been exhausted.
Step 1: Check Your Network Configuration
To begin, we’ve got to determine whether your network configuration is at fault or not. Ensure you’ve got a solid signal strength by conducting an assessment of all connected devices in your area.
If your connection seems adequate, next up on our list is checking the status of your Wi-Fi router. Are there any issues with its configuration? If so, then let’s investigate.
The portal for configuring each unit is provided by Sonos app; thus, it’s essential that you keep the software updated.
Step 2: Verify the Sonos Controller is Synced to Your Network
If all steps have been followed correctly, you’re nearly done! Just one more step remains before you can rest easy: verifying that the Sonos Controller is indeed connected to your home network.
To verify that the Sonos Controller is actually connected to the internet, try visiting it via your browser or mobile app. If it’s accessible by these means then this indicates that connectivity with both devices has been established correctly.
If connectivity persists with no success, then make sure that everything from Step 1 onward was carried out correctly.
Step 3: Update the Sonos Controller Software
- Launch the Sonos Controller app on your PC or Mac (if you’re using an iOS device, skip ahead to step 4).
- Connect by means of a simple USB cable and initiate the software. Make sure you do not forget that!
- Allow ample time for the update process to conclude before proceeding with steps four and five.
Step 4: Physically Prime the Sonos Connecting Wires
If the connectivity of your Sonos device continues to be an issue, there’s no need to fret! Just follow these simple steps.
- First, unplug all unnecessary wires from behind your TV or sound bar.
- Next, run a single wire from your AV receiver to the monaural input on your AV set-top box (or any connected display).
- Make sure that this is the only wire connecting these devices; leaving others unused will assure optimal signal quality for optimum audio performance.
That’s It! Your Sonos Speakers Will No Longer Keep Disconnecting
If you’ve been diligently following these tips, chances are that your Sonos speakers will no longer be disconnecting. Are they still exhibiting signs of stress? If so, there may be a few fixes that could bring everything back into balance.
Are there any issues with your Sonos setup? Let us know in the comments!
Don’t let your speakers’ incessant disconnections become a source of aggravation! With this ultimate fix, you can finally put an end to that and enjoy greater listening experiences with your music collection.