Why Is My Cell Phone Service Getting Worse?

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  • Post last modified:February 2, 2022
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Do you ever feel like your Cell Phone Service Getting Worse? You’re not alone. Many people are reporting that their cell phone service has been declining in recent years. So, what’s going on? Why is my cell phone service getting worse?

Maybe you’re living in a dead zone. A dead zone refers to an area where cell phone service is completely unavailable or has extremely diminished coverage. Dead zones are more common than you think. They can occur at home, work, school, or even in your own neighborhood. It could be caused by any number of factors both inside and outside the carrier’s control.

Once you’ve identified that you are truly in a dead zone, there are some things that can be done to fix it on your end, or at least get the most out of what little service remains.

Try changing your location

Is your cell phone service better when you’re in the basement, but worse on the upper floor? Or perhaps it is better outside than in?

There may just be one specific place where the signal is strongest. It might take some time to discover that perfect spot, but when you do – perfect reception awaits.

Get a signal amplifier

If you are currently using an antenna booster, it is possible that the unit is broken or malfunctioning. There are other problems that can arise with these devices too though, so your first step should always be to contact customer service for help.

Upgrade your phone

Upgraded phones have become increasingly popular, and for good reason. Many carriers now require that customers pay full retail price for their phones in order to activate service with them. If you finance your phone through the carrier, this may not be possible. For example, Verizon takes up to 72 hours to unlock a subsidized phone once it has been paid off.

If you can’t afford a new phone, you may be able to switch carriers. In fact, if your service is so bad that you can’t receive or make calls, then switching may be your only option.

Replace the antenna

Yes – it’s true – sometimes the problem isn’t on the inside where you can’t see it. Structures outside your house can interfere with the signal, too – anything from faulty wiring to thick walls.

If your antenna is broken or malfunctioning, the only solution is to replace it.

Get an old-fashioned phone

Sometimes cell phones are inferior to landline service. If you’re in a dead zone but have access to a working landline, you may be able to use it as a backup.

Check the time and date

If you’ve recently installed a new program or update and suddenly your service is no good, it could be that the installation process has altered the way your device communicates with local towers. Sometimes, all it takes is removing or replacing an app to fix the problem.

Move your router

If you only have one or two bars, even when you’re standing right next to your wireless router, it might not be providing enough signal for all of the devices in your home. Consider relocating the device to a more central location with a better line of sight (if possible).

Contact your carrier

Signal problems can be caused by a variety of different issues, both inside and outside the home. Sometimes they stem from something as simple as an outage or poor weather conditions. Your best bet is to contact your carrier directly to see what they’re doing about it – whether that means sending a technician out to investigate or just keeping customers informed.

Ask about your coverage

When you have bad cell phone service, companies are usually quick to help… but not always. Sometimes it can be helpful to ask about your coverage before calling or visiting a store in person so that you know whether the problem is with your device or the network overall.

Make sure your phone is not jail-broken

Sometimes a phone that has been “jail-broken” or otherwise rooted can cause problems with the carrier’s network. The only way to be sure this isn’t happening is to check with customer service.


The cell phone service is getting worse because there are more people using it. People are downloading apps, browsing the web, and streaming videos on their phones at a much higher rate than ever before. It’s not just humans that cause this issue either–more animals have been illegally bringing down towers with them too! This has caused problems for both carriers in rural areas where fewer tower sites exist to relay signals as well as in urban centers where increased demand can overload networks easily.

Muhammad Waqar

I started muhammadwaqar.com to help bloggers and content creators. They teach you the ins and outs of digital marketing so that you can make money from your blog or content creation without any struggle at all!